Can I customize my Signature Aegyo Cake?
- No, you cannot change the design and color/ color combination. You can only choose from the color options available
- But you can choose to have your own dedication with max 30 characters.
Can we cancel/ refund/ change date of pick up/change design of the cake?
- Please be reminded that we have a NO CANCELLATION, NO REFUND POLICY. Once payment is made, we can no longer refund your reservation fee.
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CHANGING OF PICK UP DATES is not allowed.
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NO CHANGING OF CAKE DESIGN, CAKE DETAILS, RESERVATION DATE, SHIPPING DETAILS after checkout.
What time can I pick up my cake?
- Pick-up time of cakes are ONLY from 2:00pm-5:00pm on the day of the reservation. Pick-up of cake before 2:00pm is NOT ALLOWED. If you have time constraints, we recommend that you book and pick up the cake on an earlier date .
Can I pick up my cake on a later date? What if I forget to pick up my cake?
- Failure to pick up or receive the cake on the scheduled date will incur a storage fee of P100 per day, for a maximum of seven (7) days.
I have multiple cake order for one day. I want all cakes delivered by your partner courier to ONE destination. Do I have to pay delivery fee per cake?
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No. You do not have to pay delivery per cake.Just pay for the delivery for one cake and the rest can be the Client Pick up/ Book your own option.
Can I pick up my cake on an earlier date?
- You cannot pick up your cake on an earlier date.
Read the full Terms and Conditions: How to Order , Reservation,Refund, Payment, and Design Policy & Shipping and Storage Policy before making a purchase.