When can I design my cake?
- You can design your cake as soon as you pay for your reservation fee.
- The Design Guide Google Form and the instructions is in the order confirmation sent to your email.
- Make sure to read the instruction before sending the form.
- Remember, failure to design your cake will result to a plain white cake with a random flavor.
Can we cancel/ refund/ change date of pick up?
- Please be reminded that we have a NO CANCELLATION, NO REFUND POLICY. Once payment is made, we can no longer refund your reservation fee.
-
CHANGING OF PICK UP DATES is not allowed.
-
NO CHANGING OF RESERVATION DATE, SHIPPING DETAILS after checkout.
What time can I pick up my cake?
- Pick-up time of cakes are ONLY from 2:00pm-5:00pm on the day of the reservation. Pick-up of cake before 2:00pm is NOT ALLOWED. If you have time constraints, we recommend that you book and pick up the cake on an earlier date .
Can I pick up my cake on a later date? What if I forget to pick up my cake?
- Failure to pick up or receive the cake on the scheduled date will incur a storage fee of P100 per day, for a maximum of seven (7) days.
Can I pick up my cake on an earlier date?
- You cannot pick up your cake on an earlier date.
Read the full Terms and Conditions: How to Order , Reservation,Refund, Payment, and Design Policy & Shipping and Storage Policy before making a purchase.