Aegyo Cakes Pick Up / Booking / Delivery Info
OMO~! Thank you for your purchase! 고마워~!
Annyeong, your order is already noted.
Paying for this reservation fee means that you have read and you agree with our Terms and Conditions. For more info, please see FAQs and Terms and Condition in our website.
It’s always an honor and pleasure for our team to be a part of your special celebration, and we are super thankful for your trust! We are so, so excited to make a cake for you!
A. IF YOUR CAKE IS FOR PICK UP / BOOK YOUR OWN COURIER:
- For 6" Custom Cakes, 6" Signature Cakes, and 4" lunchbox cakes, pick up time is 2PM to 5PM on the day of your reservation. Pick up before 2PM is not allowed.
- No need to wait for our message! Your cakes will be ready for pick up by 2PM.
- Kitchen closes at exactly 5PM! Pick up is no longer allowed beyond this time.
- For special edition / limited edition / pop up sale cakes: Pick-up of cake before the slot you purchased is NOT ALLOWED. Please refer to your confirmation email to double check your confirmed date and time slot.
- Please have the following ready when you pick up your cake:
- ORDER NUMBER
- For 6" design your own (custom) cakes, make sure you give the ~original~ order number. This was the one given upon purchase of the cake, and not the additional fees.
- Your ITEM(s) / QUANTITY of order (example: 1pc 6" custom cake with 1pc 4" lunchbox cake)
- If you’re booking Lalamove MPV/Grab Car, or any other third party courier, PLEASE GIVE THE SAME INFO TO YOUR DRIVER, so that they can tell us whose order, and how many they’re picking up. You can put this in the notes as you book. WE WILL NOT RELEASE CAKE UNLESS WE HAVE THE COMPLETE DETAILS. Send these info via CHAT, since they sometimes don't appear on the booking screen.
- We highly recommend you book a CAR for your cake's safety. MOTORBIKE rides may cause a lot of damage to your cake.
- Here is our ~NEW~ pick up location:
‼️ TEXTS ONLY! No need to call; just ring the doorbell so our staff can bring out your cake.
‼️ White house, PINK GATE. No number on the pink gate, but with AEGYO CAKES signage (corner Scout De Guia).
‼️IMPORTANT!‼️ Our kitchen closes at exactly 5:00PM so make sure you pick up your cake before then!~ Pick ups beyond 5PM is no longer allowed, so we advise that you book early.
In case the cake is not picked up on the day of reservation, you may pick up the next day; however we will have a non-refundable storage fee of Php 100 per day, per cake.~
B. IF YOUR CAKE IS FOR DELIVERY c/o ALPHA LOGISTICS
- Alpha Logistics will pick up the cakes from our kitchen at 1PM.
- There is no committed time of delivery. Please make sure that there is someone in the delivery location to receive the cake.
- Delivery time might vary according to traffic and schedule/route, but the driver will surely call and update you when they are on their way and give you their ETA~!
- Please make sure the number you gave could be reached easily.
Shipping terms and guidelines: https://aegyocakes.com/policies/shipping-policy
Kamsahamnida! We’re super excited for you! 💕🥰
Thank you so much again for choosing Aegyo Cakes!
All the love,